Terms of Service

This Terms of Service defines the rules for using the IronCrown Tools online store, operated by IronCrown Tools LLC with its registered office in Warsaw, at Aleje Jerozolimskie 65/79, 00-697 Warsaw.

The online store available at www.ironcrowntools.shop sells high-quality tools. This Terms of Service is a document required by law and defines the rights and obligations of the parties to the sales contract.

Using the IronCrown Tools online store means acceptance of this Terms of Service. By placing an order, the Customer confirms that they have read the Terms of Service and accept its provisions in full.

The IronCrown Tools online store offers Customers the possibility of:

• browsing the offer of tools
• placing orders for products presented in the store
• delivery of purchased products to the address indicated by the Customer
• after-sales service and complaints handling
• advice on the selection of tools

All products offered in the store are original, come from authorized distributors and have all required certificates and quality approvals.

All prices listed on the store's website are gross prices (include VAT) and are expressed in US dollars (USD).

The VAT invoice is issued automatically for each purchase and sent electronically to the email address provided when placing the order.

Products are delivered throughout the United States and selected countries. Delivery is carried out by courier or postal service.

Note: For large orders (over $500) delivery is free throughout the USA.

In accordance with consumer rights regulations, the Customer has the right to withdraw from the contract within 14 days from the date of receipt of the product, without giving any reason.

In case of exercising the right of withdrawal, the Customer should return the product to the address: Aleje Jerozolimskie 65/79, 00-697 Warsaw, in intact condition, in original packaging.

All products sold in the store are covered by the manufacturer's warranty in accordance with applicable law. In case of discovering a product defect, the Customer has the right to file a complaint.

In case of a justified complaint, the product will be repaired, replaced with a new one, or the Customer will receive a refund.

The IronCrown Tools online store places great importance on the protection of Customers' personal data in accordance with GDPR and national regulations.

Personal data is processed solely for the purpose of order fulfillment and customer service. The Customer has the right to access, rectify, restrict processing, and delete their data.

All materials on the store's website, including texts, graphics, logos, photos, and software, are the property of IronCrown Tools LLC or third parties and are protected by copyright.

Using materials from the website for commercial purposes requires prior written consent from the copyright owner.

This Terms of Service comes into effect on the date of publication on the store's website and is valid until revoked. The store reserves the right to change the Terms of Service at any time.

In matters not regulated by this Terms of Service, the provisions of applicable law apply, in particular the Civil Code and consumer rights regulations.

Any disputes will be resolved by the court having jurisdiction over the Seller's registered office. A Customer who is a consumer has the right to use out-of-court dispute resolution methods.